Customer reviews
average rating from 38 verified customer reviews
Every review on this page was written by a customer who bought from the official Planika online shop. Reviews are collected after delivery by Judge.me, an independent review platform, and we publish them all, including the critical ones. Read what owners say about their bioethanol fireplaces, patio heaters, fire tables and Fanola fuel before you decide.
Five stars. The Chantico Glassfire is a beautiful little fireplace — a clean, real flame in glass: no chimney, no smoke, no ash. It arrived well packed and was burning the same evening, and it turns a cold room into the coziest corner of the house. It is decorative warmth rather than a furnace — and as that, it is perfect.
Caminetto bello funzionale, inodore e pratico. La pompa in dotazione permette di non sporcare niente, unica pecca la capienza del serbatoio un po' limitata, visto che comunque rimane chiuso ed inaccessibile all'interno del corpo.
We hebben de terrasverwarmer Faro van Planika gekocht. Alles leek perfect, totdat bleek dat het rubberen veiligheidsringetje tussen de gasfles en de drukregelaar niet was meegeleverd. Dit hoort standaard aanwezig te zijn! Het betreft bovendien een specifieke gasdrukregelaar van Planika, waarop geen regulier rubberen ringetje past. Zonder dit essentiële veiligheidsonderdeel was de terrasverwarmer niet veilig te gebruiken.
Vervolgens zijn we bij maar liefst vier bouwmarkten geweest, maar nergens was een passend ringetje te vinden. Na twee dagen zoeken en geen enkele reactie van Planika hebben we uiteindelijk besloten een compleet nieuwe gasdrukregelaar aan te schaffen.
Resultaat: 4 uur verloren tijd en € 25 extra kosten, puur door een ontbrekend onderdeel dat standaard meegeleverd had moeten worden.
Dit mag echt niet gebeuren. Hoewel we verder redelijk tevreden zijn over het product, vinden we dit een onacceptabele gang van zaken. Daarom slechts 1 ster.
Very attractive, Great quality just didn’t realize that it was only 26,000 BTUs if anything a lot more attractive than heating but still has great appeal
To powinno kosztować Max 500zł!! artefakt postaw i nie ruszaj bo się zepsuje i jeszcze butle targaj by to podłączyć 😂😂
Exactly as expected! Simple, safe, and provides the ambiance to draw our family together without phones. We have two teenagers, so this is quite the feat! Thank you Planika👍
Quality product and excellent service. Goods arrived quickly in high quality, secure, packaging. Instructions were clear. Makes possible the use of a covered outdoor area in chilly weather. Looks great at night.
I've been using your product Bino for a while and here are my comments:
- such heaters can't be used without a bottom lid. each time when I need to change the heater place - I need at least two persons to do it, and even then it goes very unsafely and incorrectly. If the heater is hot- you can even get injuries (so we did also). one person is trying to lift the heater, the other one is trying to take the gas cylinder... It is super inconvenient.
- Secondly, the handles of the heater. They are so sharp - you get pain right away from the first lift. yeap - you should do it with some gloves but even gloves doesn't help enough. I think there should be a rounding of metal or something similar.
- last but not the least - glass cover. I'm happy with how it looks, but it should have something like holders or anything to stabilize it. Right now it has more than 1 cm of space around it and it slides from side to side when you want to move the heater. It is really unsafe, esspecialy when it's hot.
1.364
I’ve had the OVO GL summer kitchen for two months now. It sits on the terrace of our summer house and looks absolutely beautiful. I spent a long time looking for the right summer kitchen, but the OVO GL won me over. Its aesthetics were the main priority for me; it has a very airy look, and the fact that you can see right through the middle makes it feel unobtrusive—the exact opposite of those massive summer kitchens that can easily overwhelm a terrace. The OVO blends perfectly into the garden landscape. The rounded corners are a major advantage, too. Assembly was very easy and took less than an hour. From a technical standpoint, the grill suits us well—it’s not overly complicated or prone to issues, but rather simple and robust, and cleaning is easy. We connected the sink to both hot and cold water lines and the main drainage system, which makes using it in the garden ideal. The trash bin, champagne cooler, and cutting board are excellent, and even the included tools are high quality. One thing that could be improved is the noise the kitchen makes if you give it a shake; the sound isn't quite perfect. Overall, however, we are extremely happy with the OVO GL and can highly recommend it: superb quality and an amazing design! Greetings from Berlin, Carsten.
Planika has been designing and manufacturing chimney-free fireplaces in Bydgoszcz, Poland since 2001. Products sold here ship directly from the manufacturer with a manufacturer's warranty and spare parts support. If something in your order was not right, write to planika@planika.com: we answer every message and fix what we can before you have to write a review about it.