The Pyramid patio heater is powered by LPG/propane gas from a cylinder.

The running time depends on the capacity of the connected gas cylinder and the selected heat output level. At a lower flame setting, an 11 kg cylinder can provide up to 55 hours of continuous operation.

Yes, the Pyramid patio heater is fully mobile. Thanks to its wheels with an additional brake, you can place it anywhere on your patio and easily reposition it whenever needed.

Yes, the Pyramid patio heater has a knob to adjust the flame intensity and heat output.

Yes, the Pyramid patio heater can be used in winter. It emits heat that improves comfort on the patio during colder days. Please note, however, that it does not replace conventional heating and is not intended to heat an entire space in very low temperatures. For winter use, we recommend using a propane gas cylinder, which ensures reliable operation even in freezing conditions.

Yes, the Pyramid patio heater is made of materials resistant to rust and moisture. For extra protection, we recommend using the dedicated cover included in the set.

Yes, the Pyramid patio heater works in the rain as well. Please note, however, that during prolonged rainfall, or if water floods the burner, the flame may go out.

Yes, the Pyramid patio heater is designed to keep burning during wind gusts. In addition, it is fitted with glass shields that provide extra protection against wind. However, if the flame goes out due to strong wind, the safety sensor will cut off the gas supply.

The Pyramid patio heater can be successfully used in covered outdoor spaces such as gazebos, tents or pergolas, provided that at least 25% of the area is open and allows free air circulation.

No, the glass shields must always be installed during operation. The shields stabilize the flame, protect it from gusts of air and increase the safety of use.

Yes, the glass panels heat up during operation, which is a natural effect of the fire.

The Pyramid patio heater comes with dedicated black stones that not only serve a decorative function but also ensure proper operation and enhance the visual effect of the flame. No decorations other than the dedicated ones may be used.

A safe distance of 1 metre must be maintained.

No, the gas cylinder is not included. The Pyramid patio heater is compatible with LPG/propane cylinders and the type of regulator used in your country.

Yes, in the Pyramid patio heater the gas cylinder is hidden inside the housing, and the whole unit remains visually consistent and ready to use without additional accessories.

No, the Pyramid patio heater does not require any chimney installation.

Yes, Pyramid patio heaters are often used in restaurant gardens, hotel terraces, beach bars and winter gardens, serving not only as heaters but as an attractive decorative element.

The Pyramid patio heater is delivered in a sturdy cardboard box that protects all components during transport. The unit is partially assembled, which means that after unpacking you only need to complete a few simple steps to prepare it for use. This makes assembly quick, intuitive and requires no specialist tools.

Yes, we provide a 2-year warranty on our products, counted from the date of purchase.